Saturday, January 29, 2011

Omron Pedometer HJ301A

Omron Pedometer HJ301A arrived today. I spent about two hours going over the inadequate user documentation, trying to parse out functions. Too complicated for practical use. I packed it up for return.

Not real happy about their return policy. We're probably going to get whacked some $10 in shipping and re-stocking for this bad idea.

Let me provide an addy and web site so you can avoid:

HRM USA, Inc
1039 Pulinski Rd
Warminster PA 18974
Attn: Returns DEPT.

http://www.heartratemonitorsusa.com/returns.html

IMPORTANT!
Please ship your return PLUS a copy of your packing slip/invoice, and reason for return to


RETURNING OPENED NEW WITHIN 30 DAYS of delivery:
Any OPENED NEW item returned within 30 days of delivery, and shipped back in the original manufacturer's Minimum charge of $2.95 for orders less than $30. in value.

Please find enclosed:

Original Packing List
Original manufacturer’s packaging
1 ea. Omron HJ301A Pedometer, Yellow

Order Date, 25 Jan 2011
Order No: 12XXX
Ref. No: 445XXX


Returning because features and operation are far more complicated than intuitively usable for my intended application – hiking computation of distance, time, steps. User documentation is unclear, ambiguous, and does not seem to address obvious functions – like clearing / resetting trip function.

Your return policy is less than clear. No mention of return fee for orders in excess of $30. We assume your site means "shipped back in the original manufacturer’s packaging."

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I'm thinking I really want a Garmin GPS, Oregon 450t

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